FAQ
SS is For Everyone. We believe streetwear can be worn be all. No matter who you are..you can be a Secret Scientist.
We are convinced that there can be luxury in simplicity. We want to dress people who are alive and still work hard, not the mannequin. It’s hard to balance everything. Your dreams will never stop. Go try it! Our aim is to make the people feel fresh. We are the affordable luxury streetwear brand.
When will I receive my order?
Orders are shipped within 1-2 business days if being placed
How do I make changes to an order I've already placed?
Contact our customer service email within the same day the order was shipped and we'll make sure to get it situated for you.
How are your products made? Where do your materials come from?
Each of our clothing items has a tag inside to let you know what material we've used and how you should wash the product(s).
What are the shipping options?
We use one-day priority on our orders.
How can I make sure to order the correct size?
If ordering online, please refer to the model description for size information.
If my question isn't answered on this page, how do I contact the company?
Please refer to our contact page and someone from our staff will be in contact with you.
If you ordered something online, is there a way you can return it?
Yes, you have 3 days from delivery to process a return. Please reach out to our customer service team.